from 09:00 to 22:30 seven days a week
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Delivery and payment

We work without prepayment

Payment is made after receiving the goods
In case of any problems, inform the support operator
Delivery by Nova Poshta
DELIVERY BY COURIER SERVICE
Delivery time from 1 to 3 days
Payment in cash/by card upon receipt or online
Shipping costs depend on destination
By Nova Poshta throughout Ukraine
Track your order
Track the status of your order using the TTN parcel number directly on our website
Order a consultation on delivery and payment

Delivery terms

On the balenciaga.net.ua website, delivery within Ukraine is carried out via Nova Poshta . When placing your order, you can choose the delivery method that suits you best: a branch, a parcel terminal, or courier delivery to your address.

Delivery times in Ukraine

Once a parcel is dispatched, the average arrival time is 1-3 days . All orders are processed and dispatched daily .

If your order is placed before 3:00 PM , it will usually ship the same day . Orders placed after 3:00 PM will ship the next day .

Shipping cost

  • Delivery to a branch or parcel terminal — 1–3 days, from 75 UAH.
  • Address delivery by courier - 1-3 days, from 95 UAH.

Shipping is not included in the item price and is charged separately. If the buyer refuses to receive the package, they are not responsible for shipping.

Payment methods

The following options are available for payment of your order:

  • cash on delivery;
  • by bank card upon receipt;
  • online payment via WayForPay .

Visa and Mastercard cards are supported, as well as Apple Pay and Google Pay services.

We work from 09:00 to 22:30, seven days a week

Any questions?
Contact us.